FAQ

I LOVE YOUR STRAPS! I CANNOT DECIDE THE ONE(S) I SHOULD GET

In the end the choice of a strap comes down to personal taste. Personally, I love to pair straps with side stitching to vintage tool watches or chronographs, while I prefer straps with classical stitching on dress watches. As for colors, I like contrasts as they better pop out on the wrist. This means for example natural color on watches with black dials, or any color on watches with white dials. An important element is also the pairing with the color of some of your apparel or accessories, such as shoes, belt, bag or tie. With our quick release system, color matching between strap and clothing becomes as easy as changing a pair of shoes. If you are still unsure, feel free to drop us a line at info@nerobiglia.com.

 

I LOVE YOUR STRAPS! I AM NOT SURE WHETHER THEY WILL FIT MY WRIST AND WATCH

All our straps come in two lengths:

  • Regular: 115mm/75mm
  • Small: 105mm/65mm

The regular size will fit wrists with a circumference between roughly 16.5cm (6.5 inches) and 19.5cm (7.7 inches)

The small size will fit wrists with a circumference between roughly 14.5cm (5.7 inches) and 17.5cm (6.9 inches)

All our straps will fit watches which have a distance between the lugs of 18, 19 and 20mm.

Should your wrist or your watch fall outside of these characteristics, we can produce a custom made strap for you. Please get in touch at info@nerobiglia.com and we will make it happen.

 

WHAT IS THE QUICK RELEASE SYSTEM THAT YOU OFFER ON YOUR STRAPS?

The quick release mechanism (or quick release spring bars) is a system that allows for the quick removal or installation of a strap to your watch. A small oval hole is performed on the strap with a special tool and a spring bar with the quick release mechanism is inserted in the strap. By sliding with your fingernails the oval head to the right, installing and removing a strap becomes an operation that can be done by anyone in a matter of seconds. This system is as safe as using classical spring bars. Many high end watchmakers, including Patek Philippe, sell their watches with this feature. If your strap is not equipped with the quick release mechanism, you will need a special tool to change your strap, and it is very easy, even for experienced persons, to ruin the strap in the process and/or even worse, to scratch the case of your watch.

 

WHERE DO YOU SHIP AND HOW MUCH DO YOU CHARGE?

We ship worldwide and have partnered with UPS to provide a speedy and safe delivery of our products.

If you buy two or more straps, delivery is free.

Otherwise, we charge:

10 euros for deliveries to countries part of the European Union and Monaco.

15 euros for deliveries to the USA, Canada, Mexico, Albania, Andorra, Bosnia-Herzegovina, Channel Islands, Iceland, Liechtenstein, Macedonia, Montenegro, Norway, San Marino, Serbia, Switzerland, Turkey and Ukraine.

20 euros for any other country.

Delivery times are 1-4 working days following the day the order is placed, depending on the destination.

 

WHAT IS YOUR RETURN AND REFUND POLICY?

Our refund and return policy lasts 30 days from the time you receive your strap(s). More detailed information can be found in our refund policy section

 

ARE YOUR STRAPS WATERPROOF?

Our straps are not waterproof. You should therefore not wear them in situations where they might get in contact with water.

 

WHAT ARE YOU DOING WITH MY DATA?

You can read our privacy policy here.

 

MY HUSBAND OWNS A PATEK PHILIPPE NAUTILUS AND HIS WRIST MEASURES 21CM. IS THERE ANYTHING YOU CAN DO?

The straps we have in stock will not fit your husband's watch nor his wrist. We offer a customisation service that will allow to create the perfect strap for him and his watch. Production time is around 3 weeks and price starts at 110 euros. More information on our customisation service can be found here. Please get in touch at info@nerobiglia.com with your requirements and we will make it happen.

 

MY BEST FRIEND TURNS 40 THIS SUMMER AND SHE LOVES WATCHES. I WAS THINKING OF GETTING HER ONE OF YOUR STRAPS WITH HER BIRTHDAY DATE ENGRAVED. CAN YOU DO THIS?

We do engravings of any kind on both the back and the front of the strap. Production time is a couple of days and price is 10 euros. Please get in touch at info@nerobiglia.com with your ideas or requirements.